Privacy Policy

Effective October 24, 2026

The Fixins (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through thefixins.net (the “Website”), why we collect it, and the choices you have. We handle personal information in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

1. Information we collect

Information you give us. When you fill in our contact form, email, or call us, we collect what you choose to share — typically your name, email address, company name, phone number, the service you're interested in, and the details of your message.

Information collected automatically. Like most websites, our hosting provider records basic technical data when you visit, such as your IP address, browser type, pages requested, and the date and time of your visit. We use this only to keep the Website secure and working.

We do not knowingly collect sensitive personal information through the Website, and we ask that you don't include it in your messages.

2. How we use your information

• To reply to your inquiry and discuss how we can help your business.
• To prepare quotes, proposals, and agreements you've asked for.
• To keep records of our communications with you.
• To operate, secure, and improve the Website.
• To comply with legal obligations.

We do not sell your personal information, and we don't use it for marketing you haven't asked for.

3. Who we share it with

We share personal information only with service providers that help us run the Website and our business, and only as much as they need:

• Cloudflare Turnstile, which checks that contact form submissions come from a real person.
• FormSubmit (formsubmit.co), which delivers contact form messages to our email inbox.
• Our email provider, which hosts our business inbox.
• Vercel, which hosts the Website.
• Google, which provides the web fonts used on the Website and the map on our Contact page.

Some of these providers may process data outside the Philippines. We may also disclose information when required by law or to protect our rights.

4. How long we keep it

We keep inquiry information for as long as needed to respond and, if we work together, for the length of our business relationship and any period required by law. After that, we delete it or anonymize it.

5. How we protect it

We use reasonable organizational, physical, and technical measures to protect personal information, including limiting access to people who need it. No method of transmission over the internet is completely secure, but we work to protect what you share with us.

6. Your rights

Under the Data Privacy Act, you have the right to be informed, to access, to correct, to object to processing, to have your data erased or blocked, to data portability, and to claim damages. To exercise any of these rights, contact us using the details below. You may also file a complaint with the National Privacy Commission (privacy.gov.ph).

7. Cookies

The Website itself does not use advertising or tracking cookies. Your browser may store basic files needed to load the site, such as fonts. The map on our Contact page is provided by Google Maps, which may set its own cookies under Google's Privacy Policy.

8. Links to other websites

The Website may link to other sites, such as our social media pages. Their privacy practices are their own, so please review their policies.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with its effective date at the top.

10. Contact us

For privacy questions or requests, contact The Fixins at contact@thefixins.net or +63 945 390 1007, or write to us at Sabang, Danao City, Philippines.