Your outsourcing partner

The parts of your business you'd rather not run yourself.

We build and manage outsourced teams — support, back-office, IT, and sales — so your business runs smoother without you having to hire, train, or manage any of it.

  • No hiring or training needed
  • Dedicated account lead
  • Scale up or down anytime
Your outsourced teamExample setup
Customer SupportPhone · Chat · EmailActive
Back-Office & DataProcessing · AdminActive
IT Help DeskTickets · TroubleshootingActive
Sales & LeadsOutbound · Follow-upActive
You focus on the business.
Fully managed teamsWe recruit, train & manage
1 agent to full departmentRight-sized to the problem
Regular reportingOutsourced, never out of sight
Reply in 1 business dayFast, straightforward quotes
How it works

Outsourcing without the overhead of managing it yourself.

Three simple steps from "we're stretched thin" to "it's handled."

01

Tell us the gap

Slow support queue, a back-office backlog, a role you can't fill fast enough — start with the problem, not a job description.

02

We build the team

We recruit, train, and manage the people, tools, and process — matched to how your business actually operates.

03

You see the results

Regular reporting and a direct line to your account lead, so outsourced never means out of sight.

Why The Fixins

Built around your business — not a fixed package.

We're not here to replace what makes your business yours. We're here for everything else.

Built around your process

We learn how you operate before we hand you a team, not the other way around.

Accountable, not just available

A direct account lead and regular reporting on the work being done.

Straightforward

Clear pricing, clear scope, and no jargon standing in for an actual answer.

Hiring in-house vs. The Fixins

Recruiting & screeningHandled by us
Training & onboardingHandled by us
Day-to-day managementHandled by us
Tools & processHandled by us
What you keepThe business
FAQ

Questions, answered.

Don't see yours? We're happy to talk it through.

Ask us anything
What kind of work can I outsource to The Fixins?

Customer support, back-office and data processing, IT and technical support, sales and lead generation, HR and recruitment support, and finance and accounting support. If it's recurring work that slows your core team down, start by telling us about it.

How big does my business need to be?

There's no minimum. We scale to the size of the problem — from a single agent to a full department — rather than selling a fixed package.

Who manages the team day to day?

We do. We recruit, train, and manage the people, tools, and process, and you get a direct account lead plus regular reporting so you always know how the work is going.

How quickly can we get started?

Reach out and we'll usually reply within one business day. From there we learn how you operate, agree on scope, and build the team around your process.

How is pricing worked out?

Clear pricing, clear scope. Once we understand the work, team size, and hours you need, we give you a straightforward quote — no jargon standing in for an actual answer.

Ready to hand something off?

Tell us what's slowing you down — we'll tell you exactly how we'd take it on.